Frequently Asked Questions
Everything you need to know about shopping with myShop.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries. International shipping rates and delivery times vary based on the destination and will be calculated at checkout.
How can I contact customer support?
Our support team is available via email at support@myshop.com or through our live chat feature from 9 AM to 5 PM EST, Monday through Friday.